Privacy Policy

Account details. Your email address and, if you provide it, your display or brand name. If you sign in with Google we receive your email address and basic profile information from Google.

Product photos. The images you upload to render, plus any additional reference photos you add for back and angle views.

Generated renders. The output images and video reels produced from your uploads, along with the settings used to produce them (scene, angle, aspect ratio, brand profile).

Usage and billing records. Your credit balance and a ledger of credit transactions.

Local storage. We store a small amount of data in your browser: your Supabase sign-in session, and whether you accepted or declined the cookie banner.

We use your data to authenticate you, store and display your uploads and renders, run the image generation you ask for, keep your credit balance accurate, and provide support.

We do not sell your personal information, and we do not use your product photography to train our own models.

We use a small number of specialist providers to run the service:

• Supabase — authentication, database and private file storage for your uploads and renders.
• fal.ai — receives your product photo in order to generate the requested image or video renders.
• Google (Gemini) — optionally receives your product photo to auto-detect the product name, category and colour palette. This step is skipped if the feature is unavailable.
• Vercel — hosting and delivery of the application.

Uploaded images are sent to these providers only to fulfil the render you requested.

We do not set advertising or tracking cookies. The only cookies we rely on are the ones Supabase needs to keep you signed in. Analytics, if enabled, is loaded only after you accept the cookie banner, and you can decline without losing any functionality. Declining analytics does not affect your account or your renders.

Needs review: If you enable Google Analytics (via VITE_GA_MEASUREMENT_ID) it sets its own cookies, so this section — and the banner copy — must be updated to name Google Analytics explicitly and describe its retention. The Plausible option (cookieless) needs no change.

Uploads and renders are kept for as long as your account is active, so that your Catalog Gallery and exported ZIPs stay complete. You can delete individual renders in the Gallery at any time. Deleting your account removes your uploads, renders and credit history from active storage.

Needs review: State a firm retention window for records we are required to keep (for example credit transaction and tax records), and confirm whether deleted files are purged from provider backups. This wording is a starting point, not legal advice.

Depending on where you live you may have the right to access, correct, export or delete your personal data, and to object to certain processing. To exercise any of these, contact us at the address below and we will respond within the period required by applicable law.

Your files are held in private storage buckets and are served to you through short-lived signed links. Access to your account data is restricted at the database level so that one account cannot read another's uploads or renders.

Snappacy AI Studio is a business tool and is not directed at children. We do not knowingly collect data from anyone under 18.

If we make a material change to this policy we will update the date at the top of this page. Questions, or a request to delete your data, can be sent to [email protected].

Needs review: Set VITE_CONTACT_EMAIL in your environment to publish a real support address here and in the footer. Also name your legal entity and registered address, which most jurisdictions require for a policy of this kind.