Terms & Conditions

These terms form a binding agreement between you and Snappacy AI Studio. If you are using the service on behalf of a company, you confirm that you have authority to bind that company, and “you” refers to both you and it.

Snappacy AI Studio turns a product photograph you upload into additional product imagery and short video reels using third-party generative models. You choose the scene, camera angle, aspect ratio and brand profile; the service produces the renders.

Output is generated by machine-learning models. It is photorealistic but synthetic — see section 7.

You are responsible for the activity on your account and for keeping your password secure. You must provide accurate registration details and be at least 18 years old. Tell us promptly if you believe your account has been accessed without your permission.

The service is sold as prepaid credits rather than a subscription. New accounts receive 3 free credits. One credit produces one image; video reels are priced separately where offered. Credits do not expire and are not tied to a billing period.

Credits are deducted when you submit a render request. Where a render fails on our side, the credits for that request are returned to your balance.

Needs review: Confirm the exact deduction and refund trigger against your billing implementation (for example, whether credits are held on submission or charged on completion), and state your refund policy for unused credits and accepted payments. Payment processing, taxes and invoicing also need a sentence naming your payment provider.

You keep all rights to the photographs you upload and to the renders you generate. We claim no ownership over them, and we do not use them to train models or to promote the service.

You grant us the limited permission we need to operate: to store your uploads, send them to the processors listed in our Privacy Policy to produce your renders, and to show the results back to you.

You confirm that you own or have permission to use every image you upload, including any trademarks, logos and product packaging that appear in it.

You must not use the service to:

• upload images you do not have the rights to, or use it to counterfeit packaging or labels;
• create imagery for goods that are illegal to sell, or that misrepresents a regulated product;
• generate content that is unlawful, hateful, sexually explicit, or that depicts real people in a misleading way;
• attempt to disrupt, reverse engineer, or gain unauthorised access to the service or its infrastructure;
• resell or redistribute the service itself without our written agreement.

You are responsible for making sure the imagery you publish is accurate and complies with the rules of the marketplace or platform you publish it on.

Renders are generated algorithmically and may occasionally reproduce a label imprecisely, misread small text, or invent a plausible-looking detail. You are responsible for reviewing each render before publishing it, in particular any text on packaging, ingredients, weights, certifications and claims.

We do not warrant that a render is accurate enough for a regulated use, or that it will be accepted by any particular marketplace.

We aim to keep the service available but do not guarantee uninterrupted access. Features may change, and a third-party model used for generation may be updated or withdrawn, which can alter the look of new renders.

We may update these terms. If a change is material we will update the date at the top of this page, and continued use after that counts as acceptance.

To the extent permitted by law, our total liability arising out of or relating to the service is limited to the amount you paid us in the twelve months before the claim. We are not liable for indirect or consequential losses, including lost profits, lost sales, or listings removed by a marketplace.

Needs review: Liability caps, disclaimers and consumer-law carve-outs differ sharply by jurisdiction (and a blanket limitation may be unenforceable against consumers in yours). Have this section reviewed by a lawyer before launch.

You may stop using the service at any time. We may suspend or close an account that breaches these terms, that we reasonably believe is being used unlawfully, or where we are required to by law. Where a closure is not due to a breach, we will refund any unused credits.

These terms are governed by the laws of the jurisdiction in which our registered entity is established, and its courts have exclusive jurisdiction.

Questions about these terms can be sent to [email protected].

Needs review: Name the governing jurisdiction, the registered legal entity and its address, and set VITE_CONTACT_EMAIL. Also add any mandatory statutory notices your jurisdiction requires.